What Information Do We Collect?
At chiccaba, we collect information from you when you register on our website, place an order, participate in a promotion or sweepstakes, respond to a survey, communicate with us via email, or engage in other site features. During registration or ordering, you may be asked to provide your name, email address, mailing address, phone number, payment details (such as credit card information), or other relevant data.
You may, however, also browse our site anonymously. Additionally, we collect limited information about gift recipients solely for order fulfillment purposes. This information is not used for marketing activities. Like many websites, we use cookies to enhance user experience, analyze visits, and improve our services. For more about cookies, please refer to the section below: “Do we use cookies?”
How Do We Use Your Information?
The information we collect from you may be used in several ways, including but not limited to:
- To personalize your shopping experience by delivering content and product recommendations based on your preferences.
- To provide responsive customer service and handle support requests efficiently.
- To process transactions securely and swiftly.
- To manage contests, surveys, promotions, or other site features.
- If you opt-in to our email newsletter, we may send periodic updates about promotions, collections, or news from chiccaba. You may unsubscribe at any time.
Visitors who register or engage in members-only features may also be asked if they would like to join our mailing list and receive exclusive communications.
How Do We Protect Visitor Information?
We employ a variety of security measures to ensure the protection of your personal data. Your personal details are stored behind secured networks, accessible only to a limited number of authorized personnel who are required to maintain strict confidentiality.
When placing orders or accessing personal accounts, we provide a secure server (SSL encryption) so that all sensitive payment information is protected before being securely stored in our databases.
Do We Use Cookies?
Yes. Cookies are small data files transferred to your device through your web browser, allowing our systems to recognize your browser and remember certain details.
At chiccaba, cookies are used to:
- Remember and process items in your shopping cart.
- Analyze site activity and preferences to improve your shopping experience.
- Support future improvements by compiling aggregate traffic and interaction data.
We may also collaborate with third-party providers who help us understand user behavior better. These providers are contractually obligated to use the information solely for assisting chiccaba in improving our services.
You may choose to disable cookies through your browser settings. Please note, however, that some features (such as the shopping cart) may not function properly if cookies are turned off.
Do We Disclose Collected Information to Outside Parties?
chiccaba does not sell, trade, or rent your personally identifiable information to outside parties. Trusted website hosting partners and service providers who assist in operating our business may have access to such data, provided they commit to confidentiality.
We may also disclose information where necessary to comply with legal obligations, enforce site policies, or protect the rights, property, or safety of chiccaba, our users, or others. Non-identifiable visitor data may be shared with third parties for analytics, marketing, or research.
How to Opt-Out, Remove, or Modify Your Information
You may update your email subscription preferences in the “My Account” section of our site. Please note that emails already in production may still be received after opting out.
If you wish to delete all account information, you can remove saved shipping, billing, and payment details in your account dashboard. Some transaction data may still be retained for legal, financial, or record-keeping purposes.
Third-Party Links
Our website may occasionally feature links to third-party platforms for added value. These sites operate independently and maintain separate privacy policies. chiccaba bears no responsibility for their content or practices, but we welcome feedback regarding linked sites, especially if you encounter an issue.
Changes to This Policy
chiccaba may update this Privacy Policy from time to time. Updates will be posted on this page with the date of the latest modification clearly stated. Changes apply only to data collected after the updated date.
Questions and Feedback
We welcome your feedback or questions about privacy. Please contact us directly with any concerns related to privacy, data usage, or any other matter.
By using our site, you consent to this Privacy Policy.